Do you need to hire extra help in your business? Are you considering hiring a Virtual Assistant (VA)? What do VAs typically do for entrepreneurs and small businesses? How can you ensure that you hire the right person and how do you set them up for success? Get answers to all these questions and more with this Masterclass featuring Nicole Graham from Bauhinia Solutions and Lianne Kenny from Bright Virtual Services. You will also learn the difference between VAs and Online Business Managers (OBMs), how much they typically cost, how to ensure that your contractors feel supported, what red flags to look out for and what to do when things are not working out as you expected.
Founder, Bright Virtual Services
Lianne is passionate about helping others and creating a ripple effect of change in the process. From a long career supporting young homeless people to running a successful virtual assistant business, her love of helping people succeed in life has always been important to her. Her goal is to help business owners feel confident that they are showing up authentically and intentionally online, building an engaged community and attracting their ideal client.
Following a move to Singapore in 2015, using her huge range of organisation and people skills along with her love of tech, she set up Bright Virtual Services. Through this incredibly successful virtual assistant business she was able to help over 65 small business owners feel less overwhelmed and have a better work/life balance.
Lianne offers a range of copywriting and content creation services. Services include social media captions and graphics, podcast setup and support, welcome/nurture email sequences, website copy, lead magnet design, proposal copy and design, presentations, plus many more. For those who need a right-hand (wo)man, Lianne has a limited number of spots available to assist businesses as their online business manager, providing solution-focused strategic services for a streamlined, stress-free business.
Founder, Bauhinia Solutions Limited
Nicole Graham is Hong Kong’s leading expert in virtual support. Following a successful career as an Executive Assistant to C-Suite Execs, and then as a corporate Learning & Development / HR Development Manager, and Facilitator, Nicole has been a driver in using technology to improve work efficiency and provide training.
Starting out teaching business owners how to use their computer software, and freelancing as a Virtual Assistant, Nicole has developed Bauhinia Solutions into a boutique business support agency. Nicole’s team offers part-time remote support to coaches, consultants, entrepreneurs, and service-oriented teams.
Nicole’s experiences, her decades of personal and professional development, her well-grounded confidence, and her natural ability to conceptualise the bigger picture while sorting out operational details, enables her to lead clients through all stages of their business growth. Nicole coaches and consults on systems automation, website projects, and e-course implementation.
Nicole holds a Bachelor of Adult Education, majoring in Human Resource Development, Diploma in Management, Certificate in Marketing, and Certificate in Small Business Enterprise. She is a Certified Online Business Manager and Certified Website Care Consultant.